There need to be changes at the top. The issues aren’t budget cuts. Budget cuts lead to fewer routes and fewer stops. Parents can deal with that. But when a bus shows up 3 out of the first three days more than 30 minutes late (if at all or drives by a stop), that is not a result of budget cuts or shortage of drivers.
Call center overwhelmed? Well, if there had been an effective communication plan prior to the Thursday before schools opened, then maybe there wouldn’t be so many calls! How about a notification plan to the school when a bus has been delayed? Parents call the school, the school has no idea a bus has been in an accident, got lost, is stuck in traffic due to an accident. These things happen. But there is no communication, no plan whatsoever. The attitude is too bad, we’re doing the best we can. Well, the best so far is a failing grade. There are so many kids being dropped off at schools due to the lack of effective transportation, there are 45 minute traffic jams at the schools. And because of that, the school hires a policeman to direct and keep traffic moving. Please.
Cell center hit by lightning? Come on, its Florida, lightning capital of the world. What is the contingency plan for such an occurance? What is the disaster recovery plan? Truely, the start of this school year, transportation-wise has been a disaster. A total disaster brought on by incompetent management at the highest levels. Think any changes are forthcoming? I don’t.
It is going to take something really tragic, like some poor child getting run over, for this to get any type of response. Isn’t that sad?